This week, ProPack is launching our new online freight forwarding interface. This new system exists within our current online WMS (warehouse management system) and is available to any of our clients who ship through our freight program. It pulls directly from our freight management system and represents real-time information about freight shipments at ProPack.
ProPack’s new freight forwarding portal contains four main value-added areas for our clients: quoting, work orders, tracking and billing.
Clients can submit requests for quotes directly to ProPack’s freight department. Our qualified freight forwards are notified instantly when a new request is put through and respond within a hour. Once a request has been quoted by ProPack’s team, clients can then authorize those quotes through the online interface, thus directing ProPack to begin forwarding the freight. All quotes are visible online, along with built-in search and reporting capabilities.
Work Order Management
Clients can view all their current and past freight work orders online via the new interface. All details contained within the work orders like consignee and shipper information, weights and dims, and billing information are represented. Clients can search for individual work order numbers or filter the work order log based on a variety of criteria.
All of ProPack’s freight shipments are tracked individually by our freight department. This information is entered into our freight management system and will now be available online. Clients will be able to view their “In Transit” shipments, “Delivered” shipments, tracking details and notes, as well as filter and search through the tracking records. Finally, PODs (Proof of Delivery) will be scanned into our system and made available online for download via PDF.
The final component of ProPack’s new freight online interface is billing. Clients will have online access to their pending and paid work orders. They will be able to view billing information and accessorial fees as well as reprint invoices. As with the other areas of the interface, they will be able to search for and filter by a variety of different criteria.
After seven years of providing online access to our order fulfillment customers, ProPack is excited to be offering the same technology and online visibility to our freight customers. Our new interface will add value to the services we provide and reduces the costs of our freight customers by giving them easier access to their information.
For more information please visit our website at www.propack.com.