ProPack is in an ever ongoing quest to improve the client experience in our online system, known as P3PL (ProPack 3rd Party Logistics). The first change we’ve done this year is to add a menu bar to our client interface. This menu bar takes the place of the static buttons that existed at the top of the screen, allows clients to more quickly access their different pages and provides a much more scalable environment for future system expansion.
The old button environment dates back to P3PL’s inception in 2004 and has been an admitted week point in our client interface over the years. Buttons for specific client groups would need to be shown or hidden based on which group was logged in and adding new pages meant having to physically configure new buttons with appropriate logic.
The new dynamic menu bar allow us to show each client group exactly what they need to see whether they are a fulfillment, freight, cross dock or storage client. It also allows for the quick addition of new pages to the client system specific to the appropriate client group.
There are going to be many enhancements to our client interface over the next six months. Our goal is that our clients will fine their portal into our system a highly valuable part of their business function that helps them save costs and add value to their supply chain.