Aug 29
philsnyFreight Forwarding, Inventory Management, Northbound Forwarding, Order Fulfillment, Southbound Forwarding Cross Border Forwarding, Freight Forwarding, LTL, Order Fulfillment, SupplyChain, Warehousing
ProPack does not just handle Order Fulfillment, Freight Forwarding, Warehousing and Cross Border Forwarding , these business functions are combined together to create a diverse service offering for the benefit of our clients. The synergy created between these functions allow clients to add value and reduces cost to their supply chains.
Order Fulfillment clients wishing to ship an LTL shipment can take advantage of the Freight department’s competitive rates. Freight Forwarding clients looking to continuously forward packages from US customers to their Canadian location can utilize the Cross Border Forwarding system. Warehouse storage clients looking to distribute their product can input their inventory and start sending orders to our Order Fulfillment department.
ProPack’s different business units combine to form a diverse supply chain solution. To find out more please visit our website at www.propack.com.
Feb 28
philsnyOrder Fulfillment DHL, FedEx, Inventory Management, LTL, Order Fulfillment, Order History, Order Release, UPS, USPS, WMS
History logging in any system is handy. However, when dealing with 3rd Party Logistics and Order Fulfillment the history of an order through a system from receipt to billing is invaluable. Many challenges can face an order in its travels and careful documentation of the steps along the path can avoid frustrations for both the client and the fulfillment house.
At ProPack our WMS system, P3PL (ProPack 3rd Party Logistics), tracks the history of each order that moves through our system. Some of the basic steps recorded are:
- Order received date/time, method and by whom
- Date/time inventory successfully allocated and any troubles in this area
- Date/time scanned and/or picked
- Date/time processed (shipped on FedEx, UPS, USPS, DHL, or LTL)
- Date/time closed (order finished and final charges applied)
When everything goes smoothly with an order it’s history is almost never reviewed. However, when challenges arise order history becomes a vital source for troubleshooting.
Say an order is unable to move through the allocation process at ProPack because one or more of its items do not currently exist in inventory. ProPack’s order release specialist notifies the client via email each time this happens. But assume the client does not get the email for any of a variety of reasons.
Several days later the client is wondering why the order has not shipped out. They can check the online history for their order in P3PL and see that ProPack has tried to allocate the order each day for past several days. This is possible because the order history reflects each time the allocation process fails and an email is sent to the client. At this point the client can work with ProPack to adjust the order in addition to looking into why they were not receiving their email.
History is beneficial for both clients and fulfillment houses when anything out of the ordinary happens along a systemized process. At ProPack, in addition to our order fulfillment process, we work to incorporate history into all our core system functions. These histories are made available online for our clients to take advantage. We do this to add transparency to our processes and build value for our clients.
For more information please visit our website at www.propack.com.
Jan 24
philsnyFreight Forwarding 3PL, Canada, Freight Forwarding, LTL
ProPack specializes in 3PL (3rd Party Logistics) and one of the areas we focus on is forwarding LTL (Less than Truck Load) shipments. This process of Freight Forwarding encompasses the movement of palletized shipments from point A to point B. ProPack has an experienced team of freight forwarding specialists who use custom built software to forward dozens of shipments a day through the United States, Canada and worldwide.
Let’s say you have a pallet of product sitting in Miami, FL and you need it transported to Richmond, BC. Now you could drive down and pick it up yourself, but that would take at least a week and cost you in airfare, truck rental and gas. Or you could try to arrange to have the shipment picked up, put on a plan or truck, shipped to the US Canadian border, cleared through customs and delivered to your doorstep in Richmond. However, this requires knowing which carrier to call for the different parts of the journey and how to deal with customs brokers.
Your other alternative is to call a Freight Forwarder. Forwarders are familiar with all shipping lanes and carrier options. They’ll make the calls and setup the pickup and deliveries. They will also either clear the shipments themselves or partner with a customs brokerage firm. All this is done by the forwarder within the time frame you, the customer, specify. Then after the shipment is delivered the forwarder will send you one bill for the service.
At ProPack we specialize in being very competitive at Freight Forwarding. We’ll forward your shipment, track it along the way, confirm delivery and charge you less than you could do it on your own. Your time is valuable. Let us save you time, money and the headache of trying to manage your own freight.
For more information please visit our website at www.propack.com.
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